Contact Us

Got a question about one of the sweepstakes casinos we cover, spotted an outdated bonus figure, or want to flag a state-availability change we've missed? This page explains the best way to reach Yay Casino Sister Sites and what to expect once you do.

What we can help with

Yay Casino Sister Sites compares sweepstakes (social) casinos — sites where you play with Gold Coins for fun and Sweeps Coins for a shot at redeemable prizes, never real-money wagers. We're not a casino ourselves, so we can't process deposits, redemptions, account verification or coin balances. For anything tied to your account on a specific site — a stuck Sweeps Coin redemption, KYC document upload, or a bonus that didn't credit — you'll need to contact that operator's own support team directly, since only they can see your account.

Where we can genuinely help:

• Corrections — an outdated Gold Coin package price, a Sweeps Coin welcome amount that's changed, or a state exclusion list that's no longer accurate
• Questions about how our comparison table, scoring or methodology works
• Feedback on a review, including anything you think we've gotten wrong or missed
• General enquiries from other sites or publishers about working with Yay Casino Sister Sites
• Reports of a broken link, an offer that's no longer live, or a page that isn't loading properly

Before you write in

A few checks that often save a round trip:

1. If your question is about a specific offer's terms — minimum redemption, playthrough, or which states are excluded — check the operator's own terms page first, since these details change and the operator is the final source
2. If you're asking about a state block, remember eligibility varies by operator and is actively shifting; we do not recommend trying to work around a state exclusion, and we won't advise on how to
3. If it's a redemption or account issue, go to the sweepstakes site's own customer support — we can't access or influence individual accounts
4. If you're not sure how the sweeps model works — the difference between Gold Coins and Sweeps Coins, or what "No Purchase Necessary" actually means — our About Us page covers the basics before you reach out

Responsible play comes first

If you're contacting us because play has stopped feeling fun — you're chasing losses on Gold Coin purchases, spending more than planned, or finding it hard to stop — please treat that as the priority over any comparison question. Every operator we list should offer tools such as purchase limits, cooling-off periods and self-exclusion; our Responsible Gambling page has more on those tools and on the national helpline, 1-800-GAMBLER, which is free and confidential. Sweepstakes play is intended for adults 18 or older (21+ on some sites) and is not a way to solve financial problems.

How we handle affiliate relationships

Yay Casino Sister Sites earns commission when readers click through to some of the sweepstakes sites we cover and sign up. That relationship never decides our rankings or ratings — operators cannot pay for a better position, and we say so plainly on every comparison page. If you're reaching out with a question about how this works, or you represent an operator interested in being reviewed, that's exactly the kind of message this contact channel is for. Full detail on how comparisons are put together sits alongside each review, and our Terms and Conditions set out the rest of how the site operates.

What happens after you reach out

Every message is read individually rather than auto-answered. Corrections to factual details — a bonus figure, a state exclusion, a package price — get prioritized, since keeping that information current is the whole point of a comparison site like this one. General feedback and partnership enquiries take a little longer, particularly around periods when several operators update their terms at once. We don't promise a same-day reply, but nothing sent here goes unread.

A quick note on what to expect from any operator

If your enquiry to us relates to a specific brand from our rankings — Crown Coins, Spinblitz, Lone Star, or any of the others — it helps to know none of them require a purchase to play, enter or redeem. Free Sweeps Coins are always available through signup bonuses, daily login rewards or an Alternate Method of Entry (AMOE) by mail, regardless of what optional Gold Coin packages a site advertises. If a support interaction with any operator suggests otherwise, that's worth flagging to us as well as to them.